Customer service |

Customer service

The customer service provides numerous information on our mail-order pharmacy:

  • an overview of helpful service tools, an archive and shopping aids
  • information on your order, payment and delivery
  • your personal customer account with personal data management
  • data and facts on our pharmacy
  • legal preconditions for your safety

In case you do not find answers to your questions here, please contact us directly.
Our friendly team would be happy to help you.

You can reach us personally mon-fri 8am-6pm.

Freecall**: 0800 - 800 50 80 (Germany)
Phone: +49 6233 - 880 19 20
Fax: +49 6233 - 880 19 21
E-Mail: or use our contact form