Prescriptions |

Ordering with prescription - simple, comfortable and safe!

Bestellung mit Rezept

All orders in combination with a prescription are free of forwarding costs in Germany!

Send us your prescription via regular mail and we deliver the drugs.
We provide business reply envelopes free of charge.

Request a business reply envelope

Senden Sie Ihre Rezepte per Post

Mail your prescriptions to:
Postfach 1562
67205 Frankenthal

As soon as we receive your original prescription, we will process your order which will be usually sent out the same day.
You will receive a delivery confirmation via e-mail with the shipment number.
DHL usually delivers the package already the following day.

Tip: Order over-the-counter drugs along with the prescription drugs - via mail or online.
Your order will be pooled with your prescription to a combined order. The entire order will be delivered free of forwarding costs. This requires, you tell us if prescriptions will be sent.


  • We deliver all orders on SHI-prescription and private prescriptions valid in Germany.
    Please check the address on the prescription and if necessary add a note with the correct or differing delivery address to the prescription.
  • Please check the validity and completeness of the prescription and have your doctor corrected it if necessary.
    SHI-prescription are valid 4 weeks from the date of issue, private prescriptions 3 months.
  • Please send us a copy of your certificate of exemption in case you have been exempted from prescription charges.
    The box "Gebühr frei" has to be checked on the prescription.

Play it safe!

Our InteractionCheck supports you during your check and therefore more safety.

TIP: Please also add your prescription-only drugs to the shopping cart and insert them into the InteractionCheck. Registered customers can include their orders of the past 6 months.

What you should know!

For safety reasons we do not deliver temperature sensitive medicines such as insulin or vaccines and narcotics. We do not deliver prescription only drugs to Austria.